November 24, 2009 / Conflict Resolution, Fire Service, POLITE Model / Darren Good
I read another nasty story last week about some Firemen being attacked by a group of youths on Bonfire night, you can read the full article here. The alleged attack occurred in Merseyside, according
November 12, 2009 / Body Language, Conflict Resolution / Darren Good
This is a little different to most of my usual posts but I thought it would be an interesting story to share on the blog as it is still relevant to resolving conflicts. So here goes, my ten year old
November 6, 2009 / News / Darren Good
Some of you may or may not know that I although I am the managing director of Good Sense Conflict Resolution Training I am also a writer for the Alchemy For Managers Project. I write the training sect
November 2, 2009 / Body Language, POLITE Model, Tips / Darren Good
All attackers have rituals that they go through just before they make an attack. They use a pre-defined order, a process, by which to attack and this is often referred to as Modus Operandi, which is a