May 14, 2010 / Conflict Management, Conflict Resolution, Good Sense News, Self-defence / Darren Good
In my opinion, e-learning does have a place in Conflict Resolution Training but its not the panacea. At GoodSense we do offer a number of e-learning courses which help fill a gap and give someone a
April 8, 2010 / Conflict Management, Conflict Resolution, Tips / Darren Good
I was away at the European Network of Trainers in the Management of Aggression (ENTMA) conference in Amsterdam a couple of weeks ago and whilst I was there I saw lots of demonstrations and examples of
March 11, 2010 / Conflict Management, Conflict Resolution, NHS / Darren Good
In 2008/09 there were 54,758 reported physical assaults against NHS staff in England. This is a reduction of 1,235 compared to the previous year. There were 941 criminal sanctions in cases of assault,
February 5, 2010 / Conflict Resolution, Violence / Darren Good
I noticed a story this week that really saddened me to the core, the The Mirror’s article read: A charity was fined £30,000 yesterday for failing to protect a care worker stabbed to death by a
January 25, 2010 / Conflict Resolution, News, Violence / Darren Good
In my conflict resolution training sessions I regularly teach people how to talk themselves out of a situation or read someone before they become aggressive. Sometimes unfortunately a situation can ju
January 14, 2010 / Conflict Resolution, Tips, Violence / Darren Good
I found an interesting article online this week that made me think the latest British Retail Consortium's (BRC) Retail Crime Survey 2009, was published and has revealed that the amount of violence and
January 11, 2010 / Conflict Resolution, Door Supervisor Training, Good Sense News, News / Darren Good
A belated Happy New Year to you all, 2009 was a great year for me and GoodSense Conflict Resolution Training. Overall we managed to win quite a lot of new clients and our business grew by more than 40
December 18, 2009 / Conflict Resolution, NHS, News / Chris Norton
Hi my name is Chris Norton, I am the managing director of Dead Dinosaur and a serial blogger. I work with Darren on a few things and whilst he is sunning himself in Australia I promised him I would wr
November 24, 2009 / Conflict Resolution, Fire Service, POLITE Model / Darren Good
I read another nasty story last week about some Firemen being attacked by a group of youths on Bonfire night, you can read the full article here. The alleged attack occurred in Merseyside, according
November 12, 2009 / Body Language, Conflict Resolution / Darren Good
This is a little different to most of my usual posts but I thought it would be an interesting story to share on the blog as it is still relevant to resolving conflicts. So here goes, my ten year old