Archive for the Conflict Resolution Category

May 14, 2010 / Conflict Management, Conflict Resolution, Good Sense News, Self-defence / Darren Good

Can e-learning courses help in conflict resolution? The pros and cons

In my opinion, e-learning does have a place in Conflict Resolution Training but its not the panacea. At GoodSense we do offer a number of e-learning courses which help fill a gap and give someone a

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April 8, 2010 / Conflict Management, Conflict Resolution, Tips / Darren Good

Best practice in conflict resolution strategies from my trip to Holland

I was away at the European Network of Trainers in the Management of Aggression (ENTMA) conference in Amsterdam a couple of weeks ago and whilst I was there I saw lots of demonstrations and examples of

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March 11, 2010 / Conflict Management, Conflict Resolution, NHS / Darren Good

We must reduce any attacks on NHS staff and this will improve the nation’s health

In 2008/09 there were 54,758 reported physical assaults against NHS staff in England. This is a reduction of 1,235 compared to the previous year. There were 941 criminal sanctions in cases of assault,

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February 5, 2010 / Conflict Resolution, Violence / Darren Good

The NHS shouldn’t use Conflict Resolution Training as a tick box exercise.

I noticed a story this week that really saddened me to the core, the The Mirror’s article read: A charity was fined £30,000 yesterday for failing to protect a care worker stabbed to death by a

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January 25, 2010 / Conflict Resolution, News, Violence / Darren Good

Self defence law change – People should be allowed to protect their homes

In my conflict resolution training sessions I regularly teach people how to talk themselves out of a situation or read someone before they become aggressive. Sometimes unfortunately a situation can ju

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January 14, 2010 / Conflict Resolution, Tips, Violence / Darren Good

Our attitude to violence and conflict resolution needs to change if we are to stop it on the high street

I found an interesting article online this week that made me think the latest British Retail Consortium's (BRC) Retail Crime Survey 2009, was published and has revealed that the amount of violence and

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January 11, 2010 / Conflict Resolution, Door Supervisor Training, Good Sense News, News / Darren Good

2010 and what it means for GoodSense Conflict Resolution Training

A belated Happy New Year to you all, 2009 was a great year for me and GoodSense Conflict Resolution Training. Overall we managed to win quite a lot of new clients and our business grew by more than 40

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December 18, 2009 / Conflict Resolution, NHS, News / Chris Norton

Paramedic crews shouldn’t need conflict resolution training but sadly they do

Hi my name is Chris Norton, I am the managing director of Dead Dinosaur and a serial blogger. I work with Darren on a few things and whilst he is sunning himself in Australia I promised him I would wr

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November 24, 2009 / Conflict Resolution, Fire Service, POLITE Model / Darren Good

How conflict resolution training can help firemen?

I read another nasty story last week about some Firemen being attacked by a group of youths on Bonfire night, you can read the full article here. The alleged attack occurred in Merseyside, according

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November 12, 2009 / Body Language, Conflict Resolution / Darren Good

Conflict resolution even during a football match

This is a little different to most of my usual posts but I thought it would be an interesting story to share on the blog as it is still relevant to resolving conflicts. So here goes, my ten year old

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