Archive for the Conflict Resolution Category

September 11, 2009 / Conflict Resolution, POLITE Model / Darren Good

De-briefing is vital in improving your conflict resolution training

Those of you who have been reading my blog regularly will know all about the POLITE System we have developed for our conflict resolution training. If not here are my previous posts on positioning, obs

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August 21, 2009 / Conflict Resolution, POLITE Model, Tips / Darren Good

Positioning is critical in conflict resolution – Part 1 of 6

In my last post I promised that I would delve a bit deeper the POLITE system I have developed. So here is the first post, of six, explaining each letter of the word and how they all fit into my system

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August 20, 2009 / Conflict Resolution, Tips / Darren Good

First rule when resolving a conflict – BE POLITE

I have been providing conflict resolution training for years now and during this time I have worked with people from across various industries from professional sport right through to healthcare. When

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August 20, 2009 / Conflict Resolution, News / Darren Good

NHS could save money and reduce absenteeism by reducing conflict

Yesterday, in the media I noticed a new report highlighting a story that NHS staff are taking an increasing amount of time off sick. According to Reuters its staff take an average of 10.7 days off sic

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July 27, 2009 / Conflict Resolution, News, Tips / Darren Good

Steven Gerrard was lucky in the pub brawl

This is my first post on the GoodSense blog, firstly I would like to introduce myself, my name is Darren Good and I am the founder of GoodSense Conflict Resolution Training, which is a specialist in r

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