Archive for the POLITE Model Category

September 3, 2009 / POLITE Model, Tips / Darren Good

Listening is very important when resolving a conflict

Here is my third post on the POLITE system I have developed for conflict resolution training. So far we have discussed what the P and O stand for in the POLITE system. Just as a reminder POLITE is an

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August 27, 2009 / POLITE Model, Tips / Darren Good

Observation – how to tell when someone is about to turn violent

Last week I wrote a post about how positioning is critical in conflict resolution and I promised to explain more about my POLITE system. I developed my POLITE system to help my delegates remember the

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August 21, 2009 / Conflict Resolution, POLITE Model, Tips / Darren Good

Positioning is critical in conflict resolution – Part 1 of 6

In my last post I promised that I would delve a bit deeper the POLITE system I have developed. So here is the first post, of six, explaining each letter of the word and how they all fit into my system

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