June 7, 2010 / Body Language, Personal Safety, Self-defence, Tips, Violence / Darren Good
All killers go through an attack ritual before they start their attack – I have talked at length about these types of rituals before on the blog. In my previous post I talked about the three types o
May 19, 2010 / Self-defence, Tips, Violence / Darren Good
There was a sad story in the media this week about a shoplifter who unfortunately died in police custody. These stories are always sad and I don’t know how the person in this particular case died bu
May 5, 2010 / Prison Service, Self-defence, Tips, Violence / Darren Good
The recent shocking and violent attack in Armley prison on a prison officer tells me that the officers are still very vulnerable in what is still a very dangerous job. He was reportedly looking after
April 19, 2010 / Conflict Management, Tips, Violence / Darren Good
I am writing this post to hopefully pass on some advice on how to deal with conflict on the telephone. I was giving a conflict resolution training course in London last week, so this is still very fre
April 12, 2010 / Body Language, News, Personal Safety, Tips, Violence / Darren Good
I heard this story on the news the other day and to be honest it’s not that surprising this police officer was cleared of the charges. Even if it may be viewed by an outsider as being over zealous o
April 8, 2010 / Conflict Management, Conflict Resolution, Tips / Darren Good
I was away at the European Network of Trainers in the Management of Aggression (ENTMA) conference in Amsterdam a couple of weeks ago and whilst I was there I saw lots of demonstrations and examples of
March 22, 2010 / Personal Safety, Tips, Violence / Darren Good
In the sad wake of the Claudia Lawrence anniversary I thought now would be a good time to highlight some personal safety tips for ladies that do a lot of networking or act as lone workers, basically p
January 14, 2010 / Conflict Resolution, Tips, Violence / Darren Good
I found an interesting article online this week that made me think the latest British Retail Consortium's (BRC) Retail Crime Survey 2009, was published and has revealed that the amount of violence and
November 2, 2009 / Body Language, POLITE Model, Tips / Darren Good
All attackers have rituals that they go through just before they make an attack. They use a pre-defined order, a process, by which to attack and this is often referred to as Modus Operandi, which is a
September 3, 2009 / POLITE Model, Tips / Darren Good
Here is my third post on the POLITE system I have developed for conflict resolution training. So far we have discussed what the P and O stand for in the POLITE system. Just as a reminder POLITE is an