April 19, 2010 / Conflict Management, Tips, Violence / Darren Good
I am writing this post to hopefully pass on some advice on how to deal with conflict on the telephone. I was giving a conflict resolution training course in London last week, so this is still very fre
April 12, 2010 / Body Language, News, Personal Safety, Tips, Violence / Darren Good
I heard this story on the news the other day and to be honest it’s not that surprising this police officer was cleared of the charges. Even if it may be viewed by an outsider as being over zealous o
April 8, 2010 / Conflict Management, Conflict Resolution, Tips / Darren Good
I was away at the European Network of Trainers in the Management of Aggression (ENTMA) conference in Amsterdam a couple of weeks ago and whilst I was there I saw lots of demonstrations and examples of
March 22, 2010 / Personal Safety, Tips, Violence / Darren Good
In the sad wake of the Claudia Lawrence anniversary I thought now would be a good time to highlight some personal safety tips for ladies that do a lot of networking or act as lone workers, basically p
January 14, 2010 / Conflict Resolution, Tips, Violence / Darren Good
I found an interesting article online this week that made me think the latest British Retail Consortium's (BRC) Retail Crime Survey 2009, was published and has revealed that the amount of violence and
November 2, 2009 / Body Language, POLITE Model, Tips / Darren Good
All attackers have rituals that they go through just before they make an attack. They use a pre-defined order, a process, by which to attack and this is often referred to as Modus Operandi, which is a
September 3, 2009 / POLITE Model, Tips / Darren Good
Here is my third post on the POLITE system I have developed for conflict resolution training. So far we have discussed what the P and O stand for in the POLITE system. Just as a reminder POLITE is an
August 27, 2009 / POLITE Model, Tips / Darren Good
Last week I wrote a post about how positioning is critical in conflict resolution and I promised to explain more about my POLITE system. I developed my POLITE system to help my delegates remember the
August 24, 2009 / Tips / Darren Good
Here is an example of a level 3 warm up exercise, leading onto flinch work and spear technique. I am sure you can see that the delegates are having lots of fun at this particular Workshop.
August 24, 2009 / Martial Arts, Tips / Darren Good
Here is a quick video of me showing a couple of delegates how to do a level 3 wrist grab breakaway. Technorati Tags: Wrist grab breakaway,Darren Good