December 3, 2009 / Door Supervisor Training, Good Sense News / Darren Good
I haven’t shared any news on what we have been up to at GoodSense recently, so I thought it was time to share some with you now. I have been busy behind the scenes preparing for 2010 and all that it
November 24, 2009 / Conflict Resolution, Fire Service, POLITE Model / Darren Good
I read another nasty story last week about some Firemen being attacked by a group of youths on Bonfire night, you can read the full article here. The alleged attack occurred in Merseyside, according
November 6, 2009 / News / Darren Good
Some of you may or may not know that I although I am the managing director of Good Sense Conflict Resolution Training I am also a writer for the Alchemy For Managers Project. I write the training sect
September 28, 2009 / Conflict Resolution / Darren Good
I have talked about the benefits of listening with empathy in previous posts here and here. Well here is a great clip of Dr Steven Covey talking about the benefits of the Indian talking stick. The pre
September 23, 2009 / Conflict Resolution, POLITE Model / Darren Good
The T in our POLITE system stands for talking. We have already discussed, how important listening is in conflict resolution and talking, or more importantly questioning, is the tool we use to both lis
September 18, 2009 / POLITE Model / Darren Good
In this post I am going to cover the I in our POLITE System. In this case it refers to intuition, please bear with me as I can get quite philosophical on this issue. In our conflict resolution traini
September 11, 2009 / Conflict Resolution, POLITE Model / Darren Good
Those of you who have been reading my blog regularly will know all about the POLITE System we have developed for our conflict resolution training. If not here are my previous posts on positioning, obs
September 3, 2009 / POLITE Model, Tips / Darren Good
Here is my third post on the POLITE system I have developed for conflict resolution training. So far we have discussed what the P and O stand for in the POLITE system. Just as a reminder POLITE is an
August 27, 2009 / POLITE Model, Tips / Darren Good
Last week I wrote a post about how positioning is critical in conflict resolution and I promised to explain more about my POLITE system. I developed my POLITE system to help my delegates remember the
August 24, 2009 / Tips / Darren Good
Here is an example of a level 3 warm up exercise, leading onto flinch work and spear technique. I am sure you can see that the delegates are having lots of fun at this particular Workshop.