August 27, 2009 / POLITE Model, Tips / Darren Good
Last week I wrote a post about how positioning is critical in conflict resolution and I promised to explain more about my POLITE system. I developed my POLITE system to help my delegates remember the
August 21, 2009 / Conflict Resolution, POLITE Model, Tips / Darren Good
In my last post I promised that I would delve a bit deeper the POLITE system I have developed. So here is the first post, of six, explaining each letter of the word and how they all fit into my system
August 20, 2009 / Conflict Resolution, Tips / Darren Good
I have been providing conflict resolution training for years now and during this time I have worked with people from across various industries from professional sport right through to healthcare. When