Posts Tagged Steven Covey

September 28, 2009 / Conflict Resolution / Darren Good

Listening post 2 – the Indian Talking Stick by Steven Covey

I have talked about the benefits of listening with empathy in previous posts here and here. Well here is a great clip of Dr Steven Covey talking about the benefits of the Indian talking stick. The pre

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September 3, 2009 / POLITE Model, Tips / Darren Good

Listening is very important when resolving a conflict

Here is my third post on the POLITE system I have developed for conflict resolution training. So far we have discussed what the P and O stand for in the POLITE system. Just as a reminder POLITE is an

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